9. The customer support team try infamously tough to work with
Based on over 900 reports within the Consumer Products, Fits has received towards issue with their participants in past times for bombarding them with characters from their website and you can of the companion enterprises. Oftentimes, the volume of emails is more than simply users bargained getting when they subscribed.
When you are Match’s tech support team try world-class, it looks the customer service team possess performed quicker ingeniously. Read through the latest problems towards Better business bureau website and also you discover one-story after another type of out-of an upset associate trying to get its membership fixed otherwise applying for a reimbursement being managed badly because of the a support agent.
“Rude customer care! I attempted purchasing something special registration. The consumer service representative duplicated each other emails off incorrect and you may I was struggling to submit which “gift” on-time. When trying to get hold of support service via email, they went united nations-replied. Initially I called the support service member, it duplicated down the right information and you can told you I would in the future score a verification. This article was once again never ever received. I had to call right back an additional more hours to understand that acquisition couldn’t feel edited and had to reimburse your order and you can lso are-fees me.